Appian customers reap powerful returns from their BPM for financial services initiatives. The
Appian BPM Suite delivers hard-dollar value and incremental "soft" benefits that directly impact an organization's bottom-line and competitive position.
BPM ROI for Financial Services
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AGF: credit fulfillment and credit servicing application
- Increased structure, control, and integration across critical systems
- Time gains through processing efficiency and usability
- Replacement of costly legacy systems
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Real Capital: loan origination system application
- Significant increase in efficiency
- End-to-End loan application tracking within the system
- Real-time data and alerts highlighting priority actions and if the loan will be finalized by its deadline
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A large European bank: procurement application
- 178% increase in productivity
- Processed 10% of all selections for the year in the first two weeks after the system's launch, and $50 million worth of selections in 6 months
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A global financial services organization: procurement and labor sourcing application
- Comprehensive audit trails and increased transparency achieving a "best practice" status in e-procurement
- Measurable cost savings over thousands of transactions totaling tens of millions of dollars
- Compliance guidelines effectively enforced
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ROI for Service Providers
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Concur Technologies: internal process controls application
- Estimated greater than $700,000 annual cost avoidance
- Average reduction time for process completion of 20%
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Mercer HR: streamline global processes
- Increase in overall organizational productivity through streamlined processes
- Unprecedented level data protection and compliance
- New level of functionality and ease of use
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ROI for Government
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U.S. Marine Corps: procurement application
- Performance based techniques have resulted in over $100 million in awards at an aggregate cost reduction of almost $9 million in first year savings
- Reduced competitive award of task orders to less than 18 days
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U.S. Army: Defense Knowledge Online (DKO)
- Appian's technology allowed the Army to scale from 200K to 1.8 million users
- Appian is working with the defense department to grow to 8 million or more, potentially across all federal government agencies
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ROI for Manufacturers
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A manufacturing company: contract-to-cash application
- Reduced order processing flow by more than 95%
- Significant reduction in sales cycle and order development and processing times
- Eliminated revenue losses on a per order basis due to the enforcement of rules relative to engineering and manufacturing mandates
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A manufacturing company: gate review solution application
- Globally accessible and fully secure, role-based environment to share and manage information on a need-to-know basis
- Enforcement of standards and best practices across the end-to-end process
- Enormous visibility, previously unavailable, into review histories, decision paths and audit trails
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ROI for Utilities
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An electric utility company: energy procurement application
- Reduced time and cost by 15%, especially on administrative activities and manual data entry
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ROI for Healthcare
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A non-profit healthcare organization: co-pay assistance program application
- Increased processing volume with less headcount
- Higher quality with greater consistency
- Home office visibility into branch office activity
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